Description: Description: Description: Description: Description: C:\Users\Graeme\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\Candy Technote-small.jpgExcel file format incompatible

Introduction

When Microsoft released office 2007 they changed the office file extensions (adding an x behind each extension). This means that backwards compatibility with older office versions is lost.
NOTE: the files can be saved as a 2003 office files but it is not the default save setting.

Old extensions


Notice that in the Type column the files are described as 97-2003 files by office 2007/2010.

New extensions


As mentioned above, office 2007 or newer has an x at the end of each extension. E.g. word changes from .doc to .docx.

NOTE: if you do not see the file extensions please refer to the show file extensions technote.

Issues when using Candy

Candy uses the installed version of Office Excel when importing Excel documents.
Therefore if you have Excel 2003 installed you will not be able to import Excel 2007+ files because Excel 2003 is unable to read them.
In this case you will see the following message.
Description: Description: cid:image003.jpg@01CBFDDD.DC205FA0
NOTE: This message can also appear if the file is damaged.